Shipping Policy
Shipping Policy
Processing Time
At The Awakening Journey, we aim to process and dispatch all orders as quickly as possible. Orders are typically processed within 2-3 business days from the date of purchase. Please note that processing times may vary during peak periods or holidays.
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Shipping Methods
We offer a variety of shipping options to meet your needs. The available shipping methods and rates will be displayed during checkout based on your delivery address. All orders are shipped via trusted carriers to ensure the safe and timely arrival of your items.
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Flat Rate Shipping
We offer a flat-rate shipping fee for all domestic orders. The flat rate will be clearly shown at checkout, regardless of the size or weight of your order.
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Domestic Shipping
For domestic orders, you can expect delivery within 5-7 business days, depending on your location and the shipping method selected. Please allow extra time for delivery during peak seasons or unforeseen delays.
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International Shipping
We currently do not offer international shipping.
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Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number to monitor your package's journey. Please allow 24-48 hours for tracking information to become available.
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Address Accuracy
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or lost packages due to incorrect or incomplete addresses. If you need to make changes to your order, please contact us as soon as possible.
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Lost or Damaged Items
While we take great care in packing your order, sometimes issues may arise during shipping. If your order arrives damaged or is lost during transit, please contact us immediately, and we will assist you in resolving the issue. Claims for damaged or lost items must be made within 7 days of receiving your package.
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Contact Us
If you have any questions or concerns about our shipping policy, please feel free to contact us at theawakeningjourney25@gmail.com. We're here to help!